Donna Jones joined a financial services company in 2008, having previously held two legal administrator positions with large regional law firms. Additionally, she brought 14 years of personal injury litigation experience to the firm as a trial paralegal. Ms. Jones’ years of experience working in and around personal injury litigation gives her a one-of-a-kind perspective on all that is involved in managing a law firm.
Ms. Jones currently serves as President and Director of Associate & Client Experience at her organization. Her responsibilities include education and training of her staff regarding civil litigation, coaching new clients on the fundamentals of the company's online services, as well as its proprietary software application, and all activities related to existing and prospective clients.
Jones attended Austin Peay State University and graduated with honors from Southeastern Paralegal Institute. She is a former Association of Legal Administrators (ALA) member and a QuickBooks Certified ProAdvisor.
Ms. Jones is a proud member of the National Association of Professional Women.
