By Yvette Valencia

Comments on your web content are a sign you're doing something right! Whether they're good or bad, receiving comments on your blog is an indicator that people are finding, reading and being influenced by your posts. Because your readers are taking the time to comment on your content, you should return the favor by responding to their web comments.

Responding to Positive Comments Increases Client Dialogue

Everyone loves to get a personal thank you note after giving a gift. Consider comments gifts from your readers and your response a thank you note.

Even if somebody writes something short like, “Great info!” take the time to acknowledge the comment, especially if you don’t get a lot of comments. A simple, “Thank you!” could suffice for these short comments. If you get hundreds of comments, you might choose to write a single note to all the readers who commented thanking them for their kind words if you don’t have time to respond to each one.

When you get longer comments that go in depth about your content, take a bit more time to respond. If you get dozens of these longer comments, you might have to pick and choose which you respond to. But showing commenters that you read and respond to their thoughts will help promote a dialogue between the readers and your site. This, in turn, may foster a stronger relationship with your potential clients.

Responding to Negative Web Comments

While words will never hurt you, you should discourage outright harassment on your site, especially if it attacks your law firm or the clients your law firm serves. Sometimes negative comments come from clients using your blog as a public sounding board for issues with their cases. In these situations, it's best to add a public follow-up comment briefly addressing their concerns while mentioning that you will be contacting them privately to discuss their issue further.

In other cases, you'll get general harassment from non-clients just out to bother you. Always remember to keep calm and civil when responding to these negative comments. You don't want to create the impression that a few negative comments from strangers can ruffle your feathers. Address their comment with respect. If the commenter took issue with something you wrote, calmly explain your reasoning.

The last thing you want to do when responding to negative web comments is encourage hecklers. Responding with animosity will only make the matter worse.

Never Turn Your Back on a Comment

Even spam comments deserve your attention. If your site is receiving too many spam comments (nonsensical words or ads for unrelated sites), talk to your webmaster about anti-spam measures. Fixing spam can be as easy as adding the Akismet plugin for WordPress-based sites or adding a Captcha or other human vs. robot check mechanism. Letting spam get out of control will hide relevant comments and can hinder discussion or engagement with your readers.

Remember that you can't get quality comments unless you have quality content. Let We Do Web Content fill your blog and website with quality, engaging content that will inspire your readers to talk about and share your posts. Just fill out our contact form or call us at 888-521-3880 to inquire about all the services we offer to help grow your web traffic and boost your Internet presence.

By Yvette Valencia

If you’re hoping to increase website traffic and generate more leads, don’t hire a wizard.

What does that mean? Anyone who tells you that you can dramatically increase your web leads and boost your site traffic in less than three to six months has to either be a wizard or involved in black hat SEO.

The truth is, content success takes time and continuous effort. Great websites with thousands of hits per day didn’t get that way overnight. They gained their popularity through years of publishing great content.

The Secret to Increase Traffic to a Website

The secret is: there is no secret. There’s no magic formula, no tricks, and no amount of money you can pay to get solid leads and genuine increases in web traffic. There are still black hat SEO marketers who use unscrupulous techniques like link schemes and shady link networks to generate quick web traffic.

While it’s a quick trick to temporarily boost your traffic, what you’re paying for ultimately is a short-lived reign at the top followed by the risk of de-ranking by Google and a low chance of generating good leads.

The plain and simple truth is that truly successful websites and blogs generate leads and increase web traffic through quality content. Just like any publication, gaining traction on the Internet takes time. You have to find your niche and build a fan base, milestones that take time to reach. Spend that time crafting and curating a library of quality content designed to attract and capture potential leads.

Now, how do you set up your content marketing strategy for success?

The Content Saturation Index

Marcus Sheridan of The Sales Lion hit the nail on the head when he coined the term “Content Saturation Index” or CSI. The estimated time it takes a website to gain traffic and leads through a content marketing strategy depends on the content market you are entering.

In the legal content industry, you can break down the types of content into three levels.

• Broad content that talks about the fundamentals of the industry (what a personal injury attorney does, the benefits of hiring a lawyer).

• Narrow content that deals with the specifics of a type of law (how injury attorneys get paid, the differences between drug trafficking charges and drug possession charges).

• Niche content that talks about information specific to your practice and geographic area (DUI laws in Pennsylvania, Texas divorce laws).

The speed of the success of your content marketing depends on the type of content you’re writing.

Content in the broad category is everywhere; it’s the most highly saturated category of content on the Internet. If you’re writing only at the broad level, increasing your traffic and generating more leads may be almost impossible without paying for clicks and leads.

Writing more in the narrow and niche levels gives your website a better chance to stand out from the crowd and rank faster for the key terms most closely associated with your practice. When you focus on saturating these less competitive levels with your quality content, you’re setting yourself up for a faster – but not overnight – track to content success.

Saturate Your Content

At We Do Web Content, our experienced team of writers, content managers, and editors know how to craft a content plan to safely and honestly improve your Internet presence. To get started, give us a call or fill out our contact form to speak with our sales manager about all of the services we offer to help grow your business through Internet and SEO marketing. Call 888-521-3880.

By Tina Burns

Smartphones have revolutionized the business world and the ability to work on the go. From social media to content storage, it can feel overwhelming when trying to remember to backup files, add events to your calendar or even check the weather…until now.

In a recent article from Attorney Christopher B. Hopkins of Akerman, LLP, we discover the new app IFTTT (If This Then That) that “allows you to get value from your mobile device and social media without “checking in” constantly — thus reducing your internet-induced stress.” This user-friendly app requires no coding or advanced technical knowledge. You simply create ‘Recipes’ to tell the app what to do after a certain action occurs. Here are some example recipes that Mr. Hopkins mentioned:

• Facebook & Twitter: Eliminate opening both account and set IFTTT so that anything you write on Twitter with the tag “#FB” will be posted on Facebook (or vice versa).
• Save Email Attachments to Google Drive: Set IFTTT to download all email attachments to a folder in Google Drive — or set the trigger so that IFTTT will save PDF attachments in a folder if you put “#receipts” in title of an email you send to yourself.
• Weather: If it is going to rain tomorrow in [location], it will send you a text or have IFTTT send you the weather report each morning.
• Congress or Presidential Updates: Set IFTTT to email you when the President signs a new law or Congress schedules a vote on a bill.

(Read the full article “If This Then That (IFTTT) For Lawyers”)

This is just one of the many free productivity apps available for professions to help organize your life and your business.

Download and try IFTTT today!

(Original post found here)

By Yvette Valencia

Obtaining website comments about content on your site is a sign that you're writing blogs and articles that make people take notice of what you have to say.

There are many types of web comments that could be submitted to your web content and each type should be handled differently. The one similarity is that comments should never be ignored; even writing a simple "thanks" can let readers know you're paying attention to what they have to say.

Responding to Positive Comments

Positive comments, even brief ones that just state how much a reader liked your article, should be acknowledged and responded to in a timely manner. The purpose of web comments is to engage your readers in dialogue to show that you're not an automated content farm. You're a business that truly cares about what its customers or clients have to say.

In most cases, a simple "thanks for the comment!" will do as a response. But try to respond with something relevant and insightful once in a while, especially if a commenter took the time to leave a long and insightful comment. You can also use positive comments as an opportunity to find out what you're doing right.

In your response try asking questions like these.

• What part of the blog/article did you like the best or was most helpful?
• Was there anything I didn't talk about or explain that you'd like to see covered in a future blog post?
• Is there anything I can do to help you with (topic of article)?
• What other similar topics would you like to read about?

Your positive commenters can be a great source of inspiration for future article and blog topics if you take the time to respond and track their comments.

Responding to Negative Comments

The first thing worth mentioning about negative comments is that you should almost never delete them to hide them from your page. The only time you should do this is if they are full of inappropriate language or content. Otherwise, they should be handled just like positive comments by issuing a full and engaging response.

If the comment brings up a specific issue with your web content or company, address that issue as fully as appropriate in a public forum. If the comment is sensitive or personal in nature, ask the commenter to send you a private email or call your office to discuss his or her grievances.

Above all, be civil. Getting angry at rude or childish commenters will do nothing but harm your reputation. Responding with dignity and patience and asking what the problem is rather than yelling, is a much better response in the eyes of other readers.

Responding to Spam Comments

Believe it or not, you should respond to spam comments, just not on your actual site. If you're using a platform such as WordPress to post your web content, you should install an anti-spam measure such as Akismet. If you do not manage your site, talk to your webmaster about automated spam controls.

If you manage spam manually, keep your comment queue clear by deleting spam comments every few days. If you receive a high volume of spam comments, you may want to implement a comment approval system where you must approve the comments before they appear on the site.

Comments on your web content are a great sign for site owners. It means that human readers are coming by and engaging with the content they're offering. Google picks this up by tracking the time spent on pages and uses that as a ranking factor in the search results. If you have quality, relevant content that's easy to read and gives readers something to talk about, you should be getting comments worth replying to!

At We Do Web Content, Inc. our goal is to provide our clients with the kind of quality content that inspires readers to share and comment. Just give us a call or fill out our contact form to learn about our content marketing services and ghostwriting options. Your comment sections will thank you! Call 888-521-3880.

How to Use Your Legal Blog Content to Convert Readers into Clients

By Yvette Valencia

Convert readers into new clients for your law firm by understanding what topics will draw their interest. Whether you’re a lawyer flying solo with your own single-employee law firm or a partner of a multi-attorney firm with several staff members, getting to know your customers is key to content conversion.

The first step is to pay attention to interactions between your business and your existing clients. It’s here where you can do a little investigative reporting to uncover the hot topics that really grab clients’ attention.

Ask Your Employees about Their Day-to-Day Customer Interactions

When you run a medium to large law firm, you may not find yourself meeting directly with clients as often as your legal assistants, paralegals and case representatives. However, that doesn’t mean that you should be in the dark about what’s on your clients' minds.

Make it a part of your weekly or monthly routine to meet with the staff members who have the most direct interaction with your clients and pick their brains for the latest hot topics. For example, family law attorneys in a state where the ban on gay marriage was overturned recently may see a surge in same-sex couples seeking help in preparing prenuptial agreements. Personal injury law firms in states with harsh winters may notice more slip and fall cases at shopping malls during the winter shopping months.

Your employees can keep you abreast of what kind of cases or situations are most commonly brought to your office so you can tailor your legal blog content to really get in-depth about those topics. Ask your employees to keep track of the most commonly asked questions they hear on a regular basis – these questions are excellent for bulking up your FAQ section.

Solo Attorneys: Analyze Your Customer Interactions for Content Opportunities

Attorneys with solo practices can use the same techniques to develop ideas for new blog posts. Because you are working directly with your clients, the rapport you build with them can be used to test different blog ideas. For example, if you have a good working relationship with a car accident client, see if he or she would be willing to do a short interview with you to get some information from the client’s perspective on the injury claims process.

Your client’s answers to the following questions can help you generate blogs explaining the kind of information they learned or wish they had known prior to their accident.

• How much did you know about the injury claims process before your accident?
• What was the most shocking thing you learned about the injury claims process?
• What did you wish you had known about injury claims before your accident?
• What advice would you give to someone who has just been in an accident?
• What do you think is the biggest myth about the injury claims process?

These article ideas will fulfill a necessary role of your legal blog: It will help you write entries that answer common client questions and alleviate fears and misconceptions about their legal rights and their case. During your questioning, keep your ears open for repeated terms – these can become your keywords for your blogs.

We Do Web Content Writes the Legal Content Your Potential Clients Want

The writing team at We Do Web Content knows how to think like a potential client and write to their needs and interests to help transform readers into customers. To get started, give us a call or fill out our contact form to speak with our sales manager about all of the services we offer to help grow your business through Internet and SEO marketing: 888-521-3880.